Legal
Terms of Service and Privacy Policy
1. Acceptance of Terms
By accessing and using HotCue Sounds, you accept and agree to be bound by the terms and provision of this agreement.
2. Use License
Permission is granted to download one copy of the materials (sound packs) on HotCue Sounds for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:
- Redistribute or resell the sound packs
- Share download links with others
- Claim the sounds as your own original work
3. Commercial Use
All sound packs purchased from HotCue Sounds include a royalty-free license for commercial use in DJ performances, music productions, and related creative projects.
4. Refunds and Returns
Due to the digital nature of our products, all sales are final. We do not offer refunds except in cases of technical issues preventing download or use of the product.
5. Disclaimer
The materials on HotCue Sounds are provided on an 'as is' basis. HotCue Sounds makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
6. Limitations
In no event shall HotCue Sounds or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on HotCue Sounds.
7. Modifications
HotCue Sounds may revise these terms of service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account
- Make a purchase
- Contact us for support
- Subscribe to our newsletter
This may include your name, email address, payment information, and purchase history.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and download links
- Respond to your questions and provide customer support
- Send you marketing communications (with your consent)
- Improve our products and services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment processors to handle transactions (Shopify)
- Email service providers to send communications
- Analytics providers to understand how our site is used
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@hotcuesounds.com