Legal

Terms of Service and Privacy Policy

Terms of Service
Last updated: November 17, 2025

1. Acceptance of Terms

By accessing and using HotCue Sounds, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to download one copy of the materials (sound packs) on HotCue Sounds for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Redistribute or resell the sound packs
  • Share download links with others
  • Claim the sounds as your own original work

3. Commercial Use

All sound packs purchased from HotCue Sounds include a royalty-free license for commercial use in DJ performances, music productions, and related creative projects.

4. Refunds and Returns

Due to the digital nature of our products, all sales are final. We do not offer refunds except in cases of technical issues preventing download or use of the product.

5. Disclaimer

The materials on HotCue Sounds are provided on an 'as is' basis. HotCue Sounds makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6. Limitations

In no event shall HotCue Sounds or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on HotCue Sounds.

7. Modifications

HotCue Sounds may revise these terms of service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Privacy Policy
Last updated: November 17, 2025

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account
  • Make a purchase
  • Contact us for support
  • Subscribe to our newsletter

This may include your name, email address, payment information, and purchase history.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and download links
  • Respond to your questions and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our products and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment processors to handle transactions (Shopify)
  • Email service providers to send communications
  • Analytics providers to understand how our site is used

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@hotcuesounds.com